Privacy policy

Last updated: October 8, 2026

This Privacy Policy explains how Heatshift ("Heatshift", "we", "us" or "our") collects, uses and shares your personal information when you visit this site, buy from us or contact us. In short: we collect what we need to process your order, support you and improve the store, and we never sell your personal information.

What we collect

Information you give us: name, email, shipping and billing address, phone number and order details when you check out or contact us. Payments are processed by Shopify and our payment providers; we never see or store your full card number.

Information collected automatically: device and browser information, IP address, pages viewed and how you interact with the site, through cookies and similar technologies.

How we use it

To process and ship your order, send order and shipping updates, provide support, honour the 120-Day Jobsite Guarantee, prevent fraud and, where you allow it, show you relevant ads and improve the store.

Who we share it with

Service providers that help us run the store: Shopify, our fulfilment and shipping partners, payment processors and, where you consent, advertising and analytics partners such as Meta and Google. They may only use your information to provide their services to us.

Cookies and your choices

You can accept or decline non-essential cookies in the cookie banner and manage them any time on our Your Privacy Choices page. You can unsubscribe from marketing emails using the link in any email.

Your rights

Depending on where you live (including the EU, UK, California and Canada), you may have the right to access, correct, delete or port your personal information, or to object to certain processing. To make a request, contact us.

Retention and security

We keep order information as long as needed for accounting, tax and legal purposes, and use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Changes and contact

We may update this policy and will post the new version here with its date. Questions? Contact us.